Support Center
Answers to common questions, an AI assistant for quick help, and a human team when you need one.
Frequently asked questions
You choose a product, answer a short questionnaire about your business or goals, and pay securely. Our AI pipeline then generates your package, runs an automatic quality check, builds the final PDF and ZIP files, emails them to you and saves everything in your personal dashboard.
Yes. Every package is generated from scratch based on your questionnaire answers — your business, audience, tone and goals. Nothing is copied from templates or other customers.
Every package includes a designed PDF and a ZIP with all files. Depending on the product you may also receive CSV (content calendar), TXT and HTML files.
Every purchase includes one free AI revision. Choose the section you want to change, describe the new direction, and only that part is regenerated. Previous versions are kept so you can always go back.
The system automatically retries failed jobs. If a job cannot be completed, you're notified by email and receive a full refund — you never pay for a product you didn't get.
No. Payments are processed entirely by PayPal. We never see or store your card details — we only keep the transaction reference for your receipt.
Yes. Everything generated for you is yours to use commercially. We recommend reviewing AI-generated content before publishing, as described in our AI Content Disclaimer.
AI Support Assistant
Answers based on our FAQ only
Need more help?
Open a support ticket for order issues, refunds or anything the FAQ doesn't cover. We usually reply within one business day.